Privacy Policy
Last updated: 29 July 2026
Who We Are:
This website is operated by Dixon Supply Co. Ltd. (“we”, “us”, or “our”).
Website: https://dukelixon.com
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: hello@lukedixon.art
Your Privacy:
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it is used, and your rights under UK data protection law. By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
Depending on how you use our website, we may collect the following information:
Information you provide directly.
This may include:
Name, email address, postal address, telephone number, billing and shipping details, information submitted through contact forms, information provided when joining our newsletter & any other information you choose to send us.
Information collected automatically:
When you visit our website, we may automatically collect:
IP address, browser type, device information, operating system, pages visited, time spent on pages, referring websites & general usage statistics.
This information helps us improve the website and understand how visitors use it.
How We Use Your Information:
We use your information to:
Process and fulfil orders, respond to enquiries, provide customer support, send order confirmations and updates, improve our website and services, send newsletters and marketing emails (only where you have opted in), prevent fraud and maintain website security, & meet our legal obligations.
Lawful Basis for Processing:
Under UK GDPR, we process personal information using one or more of the following lawful bases:
Your consent, performance of a contract, compliance with legal obligations, our legitimate business interests, provided these do not override your rights.
Payments:
Payments made through our website are processed securely by trusted third-party payment providers. We do not store or have access to your full payment card details.
Email Marketing:
If you subscribe to our newsletter, we may occasionally send you:
Product launches, artwork releases, news and updates, special offers & other creative content. You can unsubscribe at any time using the link included in every email.
Cookies:
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
Remember your preferences, keep the website functioning correctly, analyse website traffic, & measure marketing performance. You can manage or disable cookies through your browser settings.
Analytics:
We may use analytics services, such as Google Analytics or similar tools, to understand how visitors use our website.
These services collect anonymous or pseudonymised information including:
Pages visited, time on site, device type, general geographic location & traffic sources
This helps us improve the website and customer experience.
Third-Party Services:
We may use trusted third-party providers to help operate our business, including services for:
Website hosting, payment processing, email marketing, shipping, analytics & customer support. These providers only process personal information where necessary to provide their services.
Sharing Your Information:
We do not sell your personal information. We may share information only where necessary with:
Payment providers, delivery companies, professional advisers, website and hosting providers, government authorities where required by law.
Data Security:
We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. While no online service can be guaranteed completely secure, we continually work to protect your data.
How Long We Keep Your Information:
We retain personal information only for as long as necessary to:
Provide our services, meet legal obligations, resolve disputes & enforce agreements. When information is no longer required, it will be securely deleted or anonymised.
Your Rights:
Under UK data protection law, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to certain processing
Withdraw consent where processing relies on consent
Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the email address above.
Children’s Privacy:
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
International Data Transfers:
Some of our service providers may process information outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
Links to Other Websites:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Contact:
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Dixon Supply Co. Ltd.
Website: https://dukelixon.com
Email: hello@lukedixon.art